🔹How do I choose the perfect bridal gown?

💬Our stylists recommend considering your body shape, wedding theme, and personal style. Book a free consultation for expert guidance!

🔹Do you offer custom-made wedding dresses?

💬Yes! Choose fabric, design, and embellishments for your dream dress.

🔹How long does it take to receive a bridal gown?

💬Standard orders: 4-6 weeks. Custom designs: 8-12 weeks. Rush orders available.

🔹Do you offer alterations?

💬Yes, professional alterations ensure a perfect fit!

🔹How do I care for my wedding dress?

💬Store in a breathable garment bag and avoid humidity.

🔹 What type of bridal accessories do you offer?

💬 Veils, tiaras, shoes, gloves, jewelry, and headpieces.

🔹 Are your beauty products safe for sensitive skin?

💬 Yes! Dermatologically tested with natural ingredients.

🔹 What are traditional Sudanese perfumes and how do I use them?

💬 Bakhoor, Dukhan scents, and Oud Oils. Apply to pulse points.

🔹 Do you offer bridal skincare consultations?

💬 Yes! Get a personalized beauty routine before your wedding.

🔹 How do I place an order?

💬 Add items to cart and checkout. Need help? Live chat available!

🔹 Do you ship internationally?

💬 Yes! Trusted worldwide shipping.

🔹 What are the shipping costs?

💬 Calculated at checkout based on location and order size.

🔹 Can I track my order?

💬 Yes! You receive a tracking number upon shipment.

🔹 What is your return policy?

💬 14-day returns for unworn items (excludes custom dresses and beauty products).

🔹 How do I book a bridal consultation?

💬 Book online for in-person or virtual appointments.

🔹 What should I bring to my consultation?

💬 Inspiration photos, accessories, and an open mind!

🔹 Can I bring guests to my bridal fitting?

💬 Yes! Up to 3 guests per appointment.

🔹 Do you offer same-day appointments?

💬 Recommended booking: 3 days in advance. Same-day slots may be available.

🔹 What payment methods do you accept?

💬 Visa, Mastercard, PayPal, Apple Pay, Google Pay.

🔹 Is my payment information secure?

💬 Yes! SSL-encrypted website for safe transactions.

🔹 Can I pay in installments?

💬 Yes! Flexible payment plans available.

🔹 Do you offer gift cards?

💬 Yes! Digital and physical gift cards in various amounts.